State Farm® Insurance Agent Garrett Estes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Schaeffer
November 8, 2024
1
out of
5
rating by John Schaeffer
"Sadly, I've been a customer for over 6 years. I only have one word to describe this company: Unethical. Remember the hail storm from 2023? This was the first homeowners claim I've ever submitted in 16 years of being a homeowner. Contractors advised me to replace much of the roof and siding, but Statefarm is doing everything in its power to minimize damages; including unethical business practices. It's hard to swallow increasing premiums and poor customer service, but unethical business practices are totally unacceptable. I highly recommend taking your business elsewhere. Statefarm doesn't care about you; only about its shareholders."
We responded:
"Hi John, I’m very sorry for anything my office has done to not make your experience with us nothing but first class. Let me take a look on Monday to see if there is anything I can do or wave a magic wand. State Farm the corporation will never read your concerns as this is our office personal google page! If possible please go to StateFarm.com and file a formal complaint and I will do the same and let’s see if we together can get some leverage to help better your experience! Thank you for the opportunity to try to help"
Quinn Drysdale
October 31, 2024
5
out of
5
rating by Quinn Drysdale
"Devon made this whole process extremely helpful. The thought of dealing with any type of insurance can seem daunting, however he made it such an easy seamless transfer!"
We responded:
"Thank you so much Quinn very much for choosing State Farm and all your insurance needs. We really appreciate your sincere recommendation and we will try to always be your first and best choice for Auto, Home, Life and investment needs. Thank you for your wonderful review, we love Devon so much he is an amazing professional "
Mike PIkula
October 23, 2024
5
out of
5
rating by Mike PIkula
"Samantha was super helpful in the whole process and made me very appreciate and proud to be a customer!"
We responded:
"Thank you Mike for all your business and the wonderful review. We also love Samantha being amazing on this great team. We appreciate you being a long term State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for being a very loyal customer."
Rose Jira
October 17, 2024
5
out of
5
rating by Rose Jira
"Extremely helpful!"
We responded:
"Thank you so much Rose very much for choosing State Farm and all your insurance needs. We really appreciate your sincere recommendation and we will try to always be your first and best choice for Auto, Home, Life and investment needs. Thank you for your wonderful review, and yes, we are all very lucky to have an extremely helpful team in our lives. That was an awesome note that you wrote"
Angie
October 12, 2024
5
out of
5
rating by Angie
"Brandon is the best! Very informative agent! Everything was a breeze!"
We responded:
"Thank you Angie for all your business and the wonderful review. We appreciate all you being a lState Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for the very positive review for Brandon and your feedback Thank you Angie we appreciate you and hope that you will long term customer of Garrett Estes State Farm insurance "
Sandi Ryba
September 3, 2024
5
out of
5
rating by Sandi Ryba
"Jennifer Lyons is the sweetest girl to talk to. I had questions and she answered all of them. Garrett is a very lucky Man to have her part of his staff'"
We responded:
"Thank you so much Sandi very much for choosing State Farm and all your insurance needs. We really appreciate your sincere recommendation and we will try to always be your first and best choice for Auto, Home, Life and investment needs. Thank you for your wonderful review, and yes, we are all very lucky to have Jennifer in our lives. That was an awesome note that you wrote"
Julie Rice
August 27, 2024
5
out of
5
rating by Julie Rice
"Jennifer is amazing! She went up and above to help me and answered any questions I had. I have recommended to friends."
We responded:
"Thank you Julie for all your business and the wonderful review. We love our business partner Jennifer Lyons also! We appreciate all you being a long term State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for the very positive review and your feedback "
Eric Law
August 27, 2024
5
out of
5
rating by Eric Law
"This office is very helpful and willing to help me at anytime. El"
We responded:
"Thank you Eric for all your business and the wonderful review. We appreciate all you being a long term State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for the very positive review and your feedback Thank you Eric for being such a long term customer of Garrett Estes State Farm insurance "
Christopher Szell
August 27, 2024
5
out of
5
rating by Christopher Szell
"Great service. Coming from someone who is not familiar with insurance policies, I highly Garrett Estes!!!! Overall, I am very impressed with Devon Biggs and the service offered!!!"
We responded:
"Thank you Christopher for all your business and the wonderful review. We love our business partner Devon so much! We appreciate all you being a long term State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for the very positive review and your feedback. Thank you for the HUGE recommendation… super awesome "
Kathy Kovacs
August 2, 2024
5
out of
5
rating by Kathy Kovacs
"Sharon West has been a huge help to me . My agent keeps changing and now changed again but Sharon still worked with me to get what the landlord need. She has always been so professional. This is an important person for state farm especially if she is the one a client has first contact with. She is professional,helpful and she has always bee pleasant to talk or Emil with ."
We responded:
"Thank you Kathy for all your business and the wonderful review. We love our business partner Sharon West also! We appreciate all you being a long term State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for the very positive review and your feedback "
Chris Shobe
August 1, 2024
5
out of
5
rating by Chris Shobe
"Devon, went above and beyond helping find the best policy for my needs. Any questions I had he made sure I understand the answer before our conversation ended. Definitely recommending to others."
We responded:
"Thank you Chris for all your business and the wonderful review. We appreciate all you being a long term State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for being a very loyal customer."
Eric Schmutte
August 1, 2024
5
out of
5
rating by Eric Schmutte
"Brandon Strauss has already started the conversation with me about what to expect at my renewal, which is months away. Agents that are only interested in generating new business to hit their sales goals don’t do this. Professionals like Brandon get ahead of the game, especially when they come bearing less-than-favorable news. He delivers what people really need from their agent."
We responded:
"Thank you Eric for all your business and the wonderful review. We appreciate all you being a long term State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for being a very loyal customer."
David Paliscak
July 31, 2024
5
out of
5
rating by David Paliscak
"Jennifer at State Farm is fantastic! She is always friendly, professional, and goes above and beyond to help with any questions or concerns. Her dedication to providing excellent customer service is evident in every interaction. Highly recommend!"
We responded:
"Thank you David for all your business and the wonderful review. We appreciate all you being a long term State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for being a very loyal customer."
nicole markey
July 31, 2024
5
out of
5
rating by nicole markey
"Jennifer is exceptional! She's incredibly responsive, knowledgeable, and always goes the extra mile to ensure we have the best coverage. Jennifer makes navigating insurance easy and stress-free. Highly recommend!"
We responded:
"Thank you Nicole for all your business and the wonderful review. We appreciate all you being a long term State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for being a very loyal customer."
Gabrielle Banzhaf
July 18, 2024
5
out of
5
rating by Gabrielle Banzhaf
"I've been insured by Garret for over 13 years, and throughout every stage of my life, his team has consistently provided excellent care. In recent years, I've had the pleasure of working with Brandon, and I can't overstate how supportive he has been, both personally and for my business. Brandon is knowledgeable, calm, and honest. Whenever I have a question or concern, he takes the time to determine the best next steps and returns to discuss what needs to be done, handling both straightforward and challenging situations with clarity and consistency. Having Brandon as a direct contact in Garret's office makes life’s challenges easier to manage and ensures that I am always protected and covered."
We responded:
"Thank you Gabrielle for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. It’s customers like you make our jobs amazing and rewarding. Your long term loyalty over 13 year is absolutely phenomena, thank you!"
Kimberly Yoder
July 17, 2024
5
out of
5
rating by Kimberly Yoder
"I have been a client of Garrett Estes’ State Farm office for nearly 20 years. Not only do I have my personal and business insurance through their office, but also as an attorney, Garrett’s office issues all of my surety bonds for probate guardianships and estates. Garrett and his office staff are always very professional, prompt, and reliable with their service. I would highly recommend Garrett’s office to anyone in need of a great insurance agent."
We responded:
"Thank you Kim for all your business and the wonderful review. We appreciate all you being a long term State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for being a very loyal customer. It’s been a pleasure to work with you the past 20 years. Let’s make it another 20 more."
Robin LeSure
July 16, 2024
5
out of
5
rating by Robin LeSure
"Brandon has been extremely helpful. He helped me understand my claim and how to proceed. He has gone beyond to work with the adjusters and to get things done right."
We responded:
"Hey Robin thank you for the kind words and the opportunity to help understand something that is sometimes very difficult. Thank you for being a great customer and we are always here to support and help you with Auto and Homeowners insurance. Customers like you help us make a difference, for that we can’t thank you enough! "
Cordell Sewell
July 11, 2024
5
out of
5
rating by Cordell Sewell
"Such a wonderful staff & office spoke with Devon. And he was very helpful gave me the best quotes and helped me find everything I was looking for. I definitely recommended him to some friends and family !!!!"
We responded:
"Thank you so much Cordell very much for choosing State Farm and all your insurance needs. We really appreciate your sincere recommendation and we will try to always be your first and best choice for Auto, Home, Life and investment needs. Thank you for your wonderful review "
Faith Townsend
July 11, 2024
5
out of
5
rating by Faith Townsend
"Absolutely amazing service! Spoke with Devon, he answered all of my questions and even took the time to explain the things that I didn’t understand. Very kind, courteous and professional young man."
We responded:
"Thank you Faith I’m super happy that Devon met all your expectations. Thank very much for choosing State Farm and all your insurance needs. We really appreciate your sincere recommendation and we will try to always be your first and best choice for Auto, Home, Life and investment needs. Thank you for your wonderful review We really appreciate amazing customers like you! "
Janet Priebe
July 11, 2024
5
out of
5
rating by Janet Priebe
"I have been a customer of this office for 25 years and this office has been just wonderful I couldn’t recommend a better State Farm office. The Staff is second to none and their work ethic is outstanding. I have bought everything thing from Home, Auto, life and investment planning service. I would highly recommend this office if you looking for new insurance products."
We responded:
"Thank you so much Janet for always putting you trust in our State Farm office and being such a lovely and loyal customer since we opened our doors 25 years ago. Thank you for using all of our products that we have available from your Home and Auto Insurance and our investment program a long with our life products "
low 2ground
July 10, 2024
1
out of
5
rating by low 2ground
"I had insurance with this company for 14 years this year of 2024 I was paying $190 range in march since march my insurance jumped to $267 .. I will no longer be using this company I have no tickets no accidents also"
We responded:
"Hi Kenneth, We here at the Garrett Estes State Farm office appreciate the feedback from your experience and your long term commitment to our office. You will be missed as a wonderful customer. A couple factors to consider that actually happened to your account. The first change was you added a new vehicle to your insurance and unfortunately the cost of two vehicles is more costly than one. Secondly while you had a lower cost for a few renewal cycles we did take a couple rate increases due to lowering cost during and the post Covid years. As a business owner I’m sure you can relate to all these costs going that have escalated in the last year or two. We here at the office don’t like it anymore than you. We are very sorry to lose your business and we will use your comments to be always strive to be better in the future. Thank you for everything you helped our office with in the last 14 years "
Larry Richardson
June 25, 2024
5
out of
5
rating by Larry Richardson
"Great service and nice people!"
Shari B
June 18, 2024
5
out of
5
rating by Shari B
"Jennifer helped me with insurance questions for a possible future purchase. She was professional and personable, thanks Jennifer!"
Daysha Matthews
June 17, 2024
5
out of
5
rating by Daysha Matthews
"Staff is always professional, knowledgeable, and pretty quick with getting questions and concerns handled."
Theodore Czaplicki
June 15, 2024
5
out of
5
rating by Theodore Czaplicki
"Jennifer is great and very responsive!"