Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Taniqua Christian

Taniqua Christian

September 10, 2026

4  out of  5
rating by Taniqua Christian
"After my horrible experience with agent Brandon Mr Garrett called me himself to make it right and address my issues"
We responded:
"Thank you for the 4-star rating! We’re so glad you had a positive experience with our insurance team. If you have any suggestions, we’d love to hear how we can continue improving for you and the Fairview Park community. "
Profile photo of Angie Bossone

Angie Bossone

September 4, 2026

5  out of  5
rating by Angie Bossone
"The help I received from Tasha was perfect, professional and savings were great. Thank you"
We responded:
"Angie, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Fairview Park. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Garrett Estes and Team "
Profile photo of Mary Esker

Mary Esker

September 3, 2026

5  out of  5
rating by Mary Esker
"The team at Garrett Estes made switching so EASY!! will 100% recommend them to everyone I know!!"
We responded:
"Mary, thank you for the amazing review! Our Fairview Park insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Garrett Estes, your State Farm Agent "
Profile photo of Nate

Nate

September 2, 2026

5  out of  5
rating by Nate
"Very impressed with the service I received. The team made getting everything set up easy and stress free, answered all of my questions, and were great to work with. I would definitely recommend the team to anyone looking for a reliable insurance team."
We responded:
"Thank you so much for the 5 stars, Nate! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of James Busold

James Busold

September 2, 2026

5  out of  5
rating by James Busold
"“Had a great experience with the insurance team. Danny was friendly, helpful, and made the process quick and easy. I really appreciate the great customer service and would definitely recommend them!”"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Gary Spolar

Gary Spolar

August 25, 2026

5  out of  5
rating by Gary Spolar
"Great rates, the backing of State Farm (awesome with claims), and a super friendly guy. Has helped me so much over the years. I've been with him for 3 decades. I insure all of my work and personal vehicles with Garrett, my home, business building, business liability, and my motorcycle. 🌟🌟🌟🌟🌟 for sure.

I shopped rates recently just to compare, and was told my rates are super competitive, and Garrett and his team are always there for me.

Edit, 08/25/2026
Sharon West in Garret's office just help me with a bond for Portage County. I was having trouble online with the Portage County site, and she got everything worked out and filled out in 20 minutes.

I ❤️ these people."
We responded:
"Thank you, so much Gary!!! This was an amazing review! Thank you for everything you have done for us to make this business so successful! Also, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for being an awesome customer and putting your insurance needs with Sharon and the team. We look forward to serving you. Have a great weekend!"
Profile photo of Greg Goldmeier

Greg Goldmeier

August 25, 2026

5  out of  5
rating by Greg Goldmeier
"In the short time that we've had State Farm, we've had a major water leak in the second floor bathroom of our home and sadly a couple of vechile incidents in our own driveway, so embarrassing. Regardless of our claims or simply our need to inquire about our account with an agent. They have always been extremely helpful and courteous to us. We appreciate your time and help. Thank you Garrett and Brandon Strauss."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Leonard Clifton

Leonard Clifton

August 18, 2026

5  out of  5
rating by Leonard Clifton
"Worked with Danny Zeh. Very thorough, walked through each of my coverages and made suggestions where I was not thinking. Amazing Service!!!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Fairview Park to know you had such a great experience with us. "
Profile photo of Alex Roser

Alex Roser

August 14, 2026

5  out of  5
rating by Alex Roser
"Such a smooth experience from beginning to end. I really appreciated how attentive Danny was and how quickly he took care of everything I needed."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Fairview Park insurance team. "
Profile photo of Deven Strauss

Deven Strauss

August 13, 2026

5  out of  5
rating by Deven Strauss
"Brandon on the team has helped greatly in getting options together in a timely manner. He was extremely helpful in helping me understand options and what coverages include!"
Profile photo of Khalid Akbar

Khalid Akbar

August 11, 2026

5  out of  5
rating by Khalid Akbar
"I always have a great experience, Sharon is the best, she always tries her best to work with me. She's very efficient, personable. I am with them since 2005 and really appreciate the great work they do."
We responded:
"Thank you for the 5-star review, Khalid! We’re proud to serve the Fairview Park community and truly appreciate your support. "
Profile photo of Dean Emerine

Dean Emerine

August 10, 2026

5  out of  5
rating by Dean Emerine
"Really happy with my experience here. Danny was great to work with, very knowledgeable, and went above and beyond to make sure everything went smoothly."
We responded:
"Hi Dean, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Garrett Estes, Your State Farm Agent "
Profile photo of Kyle Ezell

Kyle Ezell

August 8, 2026

5  out of  5
rating by Kyle Ezell
"Great experience overall! Danny was extremely helpful, professional, and made the entire process easy and stress free."
We responded:
"Thank you so much for the 5-star rating, Kyle! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Garrett Estes "
Profile photo of Emily Thomas

Emily Thomas

August 7, 2026

5  out of  5
rating by Emily Thomas
"100000% recommend this awesome place for your insurance needs! Cheapest BY FAR that I have found & local which is a plus! Special shout out to the girls who have helped me over the past 6 months, Kerri & Jessica!!"
We responded:
"Thank you so much for the 5 stars, Emily! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Arsenio Negron

Arsenio Negron

August 7, 2026

5  out of  5
rating by Arsenio Negron
"Jennifer was the best help on making the Best rate she could on my insurance. For my car and motorcycle 100% recommend her to anyone looking for a good insurance."
We responded:
"Thank you, Arsenio, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for being insured with our office and allowing us to assist with your insurance needs while working with Jennifer and the team. We look forward to serving you, please don't hesitate to reach out anytime. Have a great rest of the week"
Profile photo of Shellie Hastings

Shellie Hastings

July 18, 2026

4  out of  5
rating by Shellie Hastings
"I recently was in a situation of my homeowners insurance being cancelled after using state farm for over 40 years and never filing a claim due to 2 things that needed taken care of which I thought were only suggestions around my home. Both Vanessa and Tasha helped me by listening to me and help me get these things taken care with only 2 days left until I was going to be cancelled. So thankful for them and Garrett Estes for all their help."
We responded:
"Thank you for the great review, Shellie! It means a lot that you took the time to share your experience with my team and I here in Fairview Park. - Your State Farm Agent, Garrett Estes "
Profile photo of Lola S

Lola S

July 16, 2026

1  out of  5
rating by Lola S
"I’m being spam called by them. I didn’t give them my information or ask to be contacted.

UPDATE: I wrote this review 4 years ago and they are still calling me. I blocked their number but they leave voicemails. I am registered on the do not call list but apparently they just ignore that. Because of their disrespectful, predatory sales tactics, I will never use them."
We responded:
"Hi Lola S. I want to apologize for anything that our office has done to offend you and I'm personally extremely sorry that we don't have you deleted out of our system. I can't believe that you have us blocked and we still left a message. I don't even know how the office was able to do that?
Will you PLEASE help us!! I have searched our data base, and I can't find your information at all under Lola S. Would you please call or text us at the office 440.331.3111 Or even my personal cell phone 440.669.0040. So, we can locate that information that the office has, or State Farm has so this can stop.
I also want to thank you for the review even though it is not a high star rating, the review gives us feedback to help improve our office and opportunities for growth to be better. Obviously I don't want this to happen to someone else! I absolutely want to make this right and just ask that you can reach o!ut to us, so I can locate the information and stop Interfering with your life! Please reach out, I will personally make sure we take care of this. Take care!"
Profile photo of Veronica Ruiz

Veronica Ruiz

July 15, 2026

5  out of  5
rating by Veronica Ruiz
"Jessica was absolutely wonderful to work with! She was friendly, and professional. She made the insurance process easy to help me. I truly appreciated her. If you're looking for outstanding customer service, I highly recommend working with Jessica at State Farm!"
We responded:
"Veronica, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Garrett Estes and Team "
Profile photo of Chris Hoyt

Chris Hoyt

June 30, 2026

5  out of  5
rating by Chris Hoyt
"Excellent service"
We responded:
"Chris, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Marlene Moses

Marlene Moses

June 25, 2026

5  out of  5
rating by Marlene Moses
"We switched several years ago from a large, impersonal insurance company with horrible customer service (think Emu) to State Farm, where an actual person answered the phone from an office not too far away from where I was inquiring about rates. They even helped me finally get a hold of the former insurance company so I could cancel that policy.
We now have both home and auto insured with State Farm. I enrolled in the drive safe and save program. A couple months ago I was notified of my rates for the next 6 month period and discovered that my rate had actually gone DOWN $10 a month. There was no big announcement - my rate just went down. I almost couldn’t believe it since nothing goes down! Anyway, in a world that is too loud, it’s nice to simply work with an insurance company that simply provides what it says it will provide - and that my safe driving habits actually benefitted me. Sharing a picture of my Subaru with almost 100,000 miles on it!"
We responded:
"Marlene, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Garrett Estes’s Team here in our Fairview Park office. "
Profile photo of Michael Halligan

Michael Halligan

June 13, 2026

5  out of  5
rating by Michael Halligan
"Eric helped me insure my vehicle and made sure I got the best coverage at a very good price. Highly recommend coming here for all of your insurance needs"
We responded:
"Thank you for the 5-star review, Michael! Here on State Farm Agent Garrett Estes’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Mark Mattson

Mark Mattson

June 9, 2026

5  out of  5
rating by Mark Mattson
"Sharon was exceptional in helping me replace existing coverage at a nice premium savings!"
We responded:
"Mark, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Garrett Estes’s Team—we are always here to help!"
Profile photo of Zac Fromme

Zac Fromme

May 29, 2026

5  out of  5
rating by Zac Fromme
"Very helpful staff that helped meet all my needs."
We responded:
"Zac, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Garrett Estes’s Team—we are always here to help!"
Profile photo of Whitney Bryant

Whitney Bryant

May 29, 2026

5  out of  5
rating by Whitney Bryant
"Vanessa has been a please to work with she’s been so helpful and . I am so thankful for her. If you need insurance come here"
We responded:
"Whitney, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Garrett Estes’s Team is just a call or email away!"
Profile photo of Rosanne Martin-Shultz

Rosanne Martin-Shultz

May 28, 2026

5  out of  5
rating by Rosanne Martin-Shultz
"I have been working with Garrett's office for almost 30 years. Every time I need something done, they are always efficient, effective, and compelling. I wouldn't trust anyone else for my car, home, or life insurance."
We responded:
"Thank you, so much Rosanne, for everything you have done for us to make this business so successful! WOW 30 YEARS! :) Also, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for being an awesome customer and putting your insurance needs with Sharon and the team. We look forward to serving you. Have a great weekend"