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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amy Onderco

Amy Onderco

March 18, 2025

5  out of  5
rating by Amy Onderco
"I love Sharon west u are like family I appreciate your help and your laughing with us"
We responded:
"Thank you Amy, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with Sharon and the team. We look forward to serving you. Have a great week. "
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Anna Langley

March 18, 2025

5  out of  5
rating by Anna Langley
"Sharon has always made me feel important to State Farm. She always cares about my needs and is super friendly! We have been customers for almost 2 decades!"
We responded:
"Thank you, Anna, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. It’s great people like you make our jobs amazing and rewarding. thank you so much for being such a loyal customer for over 20 years. Sharon is amazing we appreciate her very much"
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Diiana Milrees

March 17, 2025

5  out of  5
rating by Diiana Milrees
"Had no idea the multi line discount applied to life insurance as well! The staff is so helpful and thorough! Thank you Garrett Estes State Farm for being there for us!"
We responded:
"Thank you, Diiana for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. It’s great people like you make our jobs amazing and rewarding. thank you so much for indicating we are awesome! :) Thank you for looking at our Life insurance!"
Profile photo of Mar Massey

Mar Massey

March 17, 2025

5  out of  5
rating by Mar Massey
"I give Karen Washington 5 stars she was a great agent who went above and beyond to help me get a quote. Very sweet lady!"
We responded:
"Thank you Mar, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we can quote you anything from Auto, Home, Life and investment products. It’s customers like you make our jobs amazing and rewarding. We appreciate Karen for always trying to do what is best, thank you so much for the amazing recognition and review! "
Profile photo of Tangie Kennedy

Tangie Kennedy

March 17, 2025

5  out of  5
rating by Tangie Kennedy
"This agency is awesome!"
We responded:
"Thank you Tangi for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. It’s great people like you make our jobs amazing and rewarding. thank you so much for indicating we are awesome! :)"
Profile photo of Shane Hruby

Shane Hruby

March 17, 2025

5  out of  5
rating by Shane Hruby
"Ive had a great experience with this company and would highly recommend them to my family and friends. They took the time to hear my concerns that I had and handled them. Devon was professional and very helpful. Thank you!!"
We responded:
"Thank you so much Shane for choosing State Farm and all your insurance needs. Our office appreciates you so much and your longevity with our office here in Fairview Park. We really appreciate your sincere recommendation and we will try to always be your first and best choice for Auto, Home, Life and investment needs. Thank you for your wonderful review, we love our all our teammates and its customers like you that make this office so successful. Happy Saint Patrick’s Day"
Profile photo of Megan Brotherton

Megan Brotherton

March 17, 2025

5  out of  5
rating by Megan Brotherton
"I called needing car insurance immediately and your agent Devon did it faster than I even expected! Truly the most helpful person I’ve ever had the pleasure of working with. Y’all got a good one and I will be back for more because of him!"
We responded:
"Thank you so much Megan for choosing State Farm and all your insurance needs. Our office appreciates you so much and your longevity with our office here in Fairview Park. We really appreciate your sincere recommendation and we will try to always be your first and best choice for Auto, Home, Life and investment needs. Thank you for your wonderful review, we love our team, especially Devon and its customers like you that make this office so successful. Have a great week and an amazing St. Patrick’s Day 🍀"
Profile photo of Stephanie Salser

Stephanie Salser

February 17, 2025

5  out of  5
rating by Stephanie Salser
"Excellent customer service!"
We responded:
"Thank you Stephanie for all of your business and the wonderful review. We appreciate you being an outstanding State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for being a very loyal customer. In addition we are so blessed to have you on our great teams… Christina and I appreciate you very much, you have been a godsend to our team and family"
Profile photo of McKaylen Putnam

McKaylen Putnam

February 17, 2025

5  out of  5
rating by McKaylen Putnam
"Amazing customer service!"
We responded:
"Thank you McKaylen for all of your business and the wonderful review. We appreciate you being an outstanding State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for being a very loyal customer. In addition we are so blessed to have you on our great teams… Christina and I appreciate you very much! Thank you again for the 5 Stars "
Profile photo of Morgan Herene

Morgan Herene

February 17, 2025

5  out of  5
rating by Morgan Herene
"Garrett's office does amazing work, great customer service, lots of savings and amazing life insurance options. I would recommend them to anyone."
We responded:
"Thank you Morgan for all of your business and the wonderful review. We appreciate you being an outstanding State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for being a very loyal customer. In addition we are so blessed to have you on our great teams… Christina and Iappreciate you very much!"
Profile photo of Julie Schwartz

Julie Schwartz

February 17, 2025

5  out of  5
rating by Julie Schwartz
"Excellent staff and customer service 🥰"
We responded:
"Thank you Julie for all of your business and the wonderful review. We appreciate you being an outstanding State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for being a very loyal customer. In addition we are so blessed to have you on our great team… have a great week"
Profile photo of heather wicker

heather wicker

February 16, 2025

5  out of  5
rating by heather wicker
"Garrett and his team are the best! They will save you money and protect your family with life insurance!"
We responded:
"Thank you so much Heather for choosing State Farm and all your insurance needs. We appreciate you so much and your longevity with our office here in Fairview Park. We really appreciate your sincere recommendation and we will try to always be your first and best choice for Auto, Home, Life and investment needs. Thank you for your wonderful review, the whole team is absolutely appreciative to you and your family! It’s customers like you that make us amazing and super successful. "
Profile photo of pat Mcden

pat Mcden

February 15, 2025

1  out of  5
rating by pat Mcden
"Was thinking about switching to this insurance agent until I read all the reviews, now I think I will switch insurance companies. Thank you to all the honest people who took time out of their day to let other people know how they were treated and save them the trouble. Bye bye state farm"
We responded:
"Hi Patty, thank you for leaving us the review. I have been researching our clients and I don’t believe you are a customer of my office. Typically one star reviews are left when something doesn’t workout or if we did something wrong to you in someway. Im here to support and assist you with any issues or concerns you might have. We take all of our reviews very seriously as it is a reflection of our office. Can you please provide me with feedback of what our office did to receive a low star review and not living up to your standards? "
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John Arsena

January 31, 2025

5  out of  5
rating by John Arsena
"Garrett and Sharon were a huge help. The process was seamless."
We responded:
"Thank you so much John for choosing State Farm and all your insurance needs. We appreciate you so much and your longevity with our office here in Fairview Park. We really appreciate your sincere recommendation and we will try to always be your first and best choice for Auto, Home, Life and investment needs. Thank you for your wonderful review, the whole team is absolutely appreciative to you and your family! its customers like you that make this office amazing and super successful. Happy New Year! Sincerely Thank you! "
Profile photo of jeff lowe

jeff lowe

January 31, 2025

5  out of  5
rating by jeff lowe
"Sharon is the best, I've delt with her since we've lived in Fairview, she appears to be the "Keystone" there. I know all I have to do is call her & she's on it. A+++"
We responded:
"Thank you very much, Jeff. That is an awesome review and we so much appreciate your kind comments about Sharon. Always remember, we are your first choice for auto, home, life, health, insurance, and investment products. Our office and State farm strive to be better every day to help manage the unknown for everyday life. It’s customers like you that help us be better and grow our brand in the Fairview Park community!"
Profile photo of chalisa jones

chalisa jones

January 31, 2025

5  out of  5
rating by chalisa jones
"I love State Farm 🤗 rates has always been great and they always find a way to save you more money verses other companies that try to drain your pockets. State Farm cares about their customers and their well being, they also understand the economy and life situations that we all go through and try to add a little comfort to their customers. I’ve been with State Farm for a few years and don’t see my self ever going anywhere. Jennifer Lyons❤️ has been my angel and I love her whole soul!!! That woman deserves an award for all her hard work, compassion, caring, understanding, patience etc….. I could go on for days about her and all she has done for and how she is always available for me when I need her. If standing on business was a person that would be Jennifer Lyons and I thank her and State Farm from the bottom of my heart!!!!"
We responded:
"Thank you so much Chalisa for choosing State Farm and all your insurance needs. Our office appreciates you so much and your longevity with our office here in Fairview Park. We really appreciate your sincere recommendation and we will try to always be your first and best choice for Auto, Home, Life and investment needs. Thank you for your wonderful review, we love our team, especially Jennifer and its customers like you that make this office so successful. Happy New Year! "
Profile photo of Christopher Webster

Christopher Webster

January 9, 2025

5  out of  5
rating by Christopher Webster
"Garret and Jessica in the office were phenomenal. Went above and beyond for me to get the best rate I highly recommend!!!"
We responded:
"Thank you Christopher for all of your business and the wonderful review. We appreciate you being an outstanding State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for being a very loyal customer. In addition we are so blessed to have Jessica on our great team… Have a Happy New Year and we appreciate you very much!"
Profile photo of Chuck Call

Chuck Call

January 8, 2025

5  out of  5
rating by Chuck Call
"I couldn’t ask for a more caring and professional team. Thank you for the many years"
We responded:
"Thank you so much Chuck for choosing State Farm and all your insurance needs. Our office appreciates you so much and your longevity with our office here in Fairview Park. We really appreciate your sincere recommendation and we will try to always be your first and best choice for Auto, Home, Life and investment needs. Thank you for your wonderful review, we love our team, and its customers like you that make this office so successful. Happy New Year! "
Profile photo of John Lyons

John Lyons

December 1, 2024

5  out of  5
rating by John Lyons
"The customer service in this office is second to none. My wife Jennifer has worked here for over 20 years and truly cares about every single customer. Highly recommended!!!"
We responded:
"Thank you John for all your business and the wonderful review. We also love Jenifer so much and being amazing on this great team. We appreciate you being a long term State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for being a very loyal customer."
Profile photo of Tony Sbeghen (VulkanViking)

Tony Sbeghen (VulkanViking)

November 30, 2024

5  out of  5
rating by Tony Sbeghen (VulkanViking)
"Fast service, great rates, Jennifer Lyons really hooked me up with a great deal!"
We responded:
"Hi Tony …. We love Jennifer so much also! Thank you for all your business and the wonderful review. We also a re so proud of Jennifer and her being amazing on this great team. We appreciate you being a long term State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for being a very loyal customer. Jennifer appreciates you also"
Profile photo of Thomas Murphy

Thomas Murphy

November 23, 2024

5  out of  5
rating by Thomas Murphy
"My wife and I have been customers for 3 years. We both have clean driving records, no tickets no accidents. Lately I've been quite upset with State Farms clock-work like policy of raising my premiums every 6 months. I mean, I get it. I see the idiots out on the roads every day. How-ever, don't punish people that are driving sensibly! This has upset me to the point of searching for a new Insurance company. That changed today when I talked to Jennifer at State Farm. I had the idea that maybe I could lower the coverage on one of my vehicles down to liability and lower my rate. That's where Jennifer came in . After taking the time to listen to me rant, she made it a point to review my policy. Now, not only was I able to maintain full coverage on all my policies, I have a more reasonable rate. Thank goodness there are still people like Jennifer in this crap economy willing to go that extra mile and do her job the way it should be done."
We responded:
"Thank you Thomas for all your business and the wonderful review. We appreciate you being a long term State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. I totally understand as the agent and also a consumer of auto insurance, my rates have been escalating super high also…Thank you for being a very loyal customer. We are so blessed to have Jennifer on our great team… Have a Happy Thanksgiving "
Profile photo of Edwin Reyes

Edwin Reyes

November 20, 2024

5  out of  5
rating by Edwin Reyes
"They have such great workers there especially Jennifer she's very helpful to me and others."
We responded:
"Thank you Edwin for all your business and the wonderful review. We appreciate you being a long term State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for being a very loyal customer. We are so blessed to have Jennifer on our great team"
Profile photo of John Schaeffer

John Schaeffer

November 8, 2024

1  out of  5
rating by John Schaeffer
"Sadly, I've been a customer for over 6 years. I only have one word to describe this company: Unethical. Remember the hail storm from 2023? This was the first homeowners claim I've ever submitted in 16 years of being a homeowner. Contractors advised me to replace much of the roof and siding, but Statefarm is doing everything in its power to minimize damages; including unethical business practices. It's hard to swallow increasing premiums and poor customer service, but unethical business practices are totally unacceptable. I highly recommend taking your business elsewhere. Statefarm doesn't care about you; only about its shareholders."
We responded:
"Hi John, I’m very sorry for anything my office has done to not make your experience with us nothing but first class. Let me take a look on Monday to see if there is anything I can do or wave a magic wand. State Farm the corporation will never read your concerns as this is our office personal google page! If possible please go to StateFarm.com and file a formal complaint and I will do the same and let’s see if we together can get some leverage to help better your experience! Thank you for the opportunity to try to help"
Profile photo of Quinn Drysdale

Quinn Drysdale

October 31, 2024

5  out of  5
rating by Quinn Drysdale
"Devon made this whole process extremely helpful. The thought of dealing with any type of insurance can seem daunting, however he made it such an easy seamless transfer!"
We responded:
"Thank you so much Quinn very much for choosing State Farm and all your insurance needs. We really appreciate your sincere recommendation and we will try to always be your first and best choice for Auto, Home, Life and investment needs. Thank you for your wonderful review, we love Devon so much he is an amazing professional "
Profile photo of Mike PIkula

Mike PIkula

October 23, 2024

5  out of  5
rating by Mike PIkula
"Samantha was super helpful in the whole process and made me very appreciate and proud to be a customer!"
We responded:
"Thank you Mike for all your business and the wonderful review. We also love Samantha being amazing on this great team. We appreciate you being a long term State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for being a very loyal customer."