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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Monica Shakir

May 3, 2025

5  out of  5
rating by Monica Shakir
"Excellent customer service."
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Tammy Quigley

April 30, 2025

5  out of  5
rating by Tammy Quigley
"Devon was very helpful and understanding. I would recommend this office for your insurance coverage. They are very friendly and help you save money too."
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Brenden Sredniawa

April 30, 2025

5  out of  5
rating by Brenden Sredniawa
"Quick and painless process for getting insurance coverage, they saved so much by bundling and adding Life coverage!"
We responded:
"Outstanding .... Thank you, BRENDEN, Thank you, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with the team. Our office loves your whole family, and we are blessed to have you as a customer We look forward to serving you. Have a great week."
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Christopher Chambers

April 30, 2025

5  out of  5
rating by Christopher Chambers
"I cannot begin to express how amazing my experience with Jennifer Lyons has been. From start to finish, Jennifer's customer service was phenomenal. She kept me informed every step of the way, and I felt valued as a customer. Highly recommend!""
We responded:
"Thank you, Christopher, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with Jennifer and the team. Our office loves your whole family, and we are blessed to have you as a customer We look forward to serving you. Have a great week."
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sunita shivnarine

April 29, 2025

5  out of  5
rating by sunita shivnarine
"Sharon is awesome, she always respond to my messages or calls. She is easy to work with"
We responded:
"Thank you, Sunita, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with Sharon and the team. Our office loves your whole family, and we are blessed to have you as a customer We look forward to serving you. Have a great week."
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Dana Textoris

April 25, 2025

5  out of  5
rating by Dana Textoris
"The team at Garrett Estes State Farm is phenomenal. Every time I need something, they are there! Especially Sharon the extraordinaire. Somehow, even though State Farm is a big insurance company, working with this team has a warm, community feel. I’m so grateful to count on them."
We responded:
"Thank you Dana, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with the team. We look forward to serving you and Andrew. You both are absolutely amazing!! Have a great week."
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aidan smith

April 25, 2025

5  out of  5
rating by aidan smith
"Excellent service"
We responded:
"Thank you, Aiden, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with the team. We look forward to serving you. Have a great week. Please reach out with any questions."
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Keith Jameson

April 23, 2025

5  out of  5
rating by Keith Jameson
"I've always received great, prompt, thorough and responsive service -- whether it's the office reaching out to me to initiate an assessment of my insurance needs or to my calls with any questions. Great team."
We responded:
"Thank you, Keith, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. It’s great people like you make our jobs amazing and rewarding. thank you so much for indicating we are as a TEAM awesome! :)"
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Maryellen Fitzgerald

April 21, 2025

5  out of  5
rating by Maryellen Fitzgerald
"I was extremely impressed by Jennifer Lyons she was very thorough with explaining all the information that I was inquiring. She grateful for her kindness."
We responded:
"Thank you, Maryellen, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with Jennifer and the team. We look forward to serving you. Have a great week! :) "
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Reginald Washington

April 20, 2025

5  out of  5
rating by Reginald Washington
"Karen is very polite she gives good advice and seems to to know what she is doing. She has a subtle approach and if she can't assist you she will find someone who will Thank you Karen for your geat customer service!"
We responded:
"Thank you, Reginald, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with Karen and the team. We look forward to serving you. Have a great week! :)"
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KW

April 20, 2025

5  out of  5
rating by KW
"Great customer service … Karen is awesome!!! Thank you again 😊"
We responded:
"Thank you, KW, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with Karen and the team. We look forward to serving you. Have a great week! :) Let us know if we can do anything better for you in the future"
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Dave Petro

April 17, 2025

5  out of  5
rating by Dave Petro
"I called the office because of a letter I received from State Farm regarding one of my policies. Sharon was quick to respond and assure me that she would help me out. With her focus on me as a customer, her knowledge of State Farm, and her prompt follow-up she corrected a policy error and let me know everything's okay. I truly appreciate Sharon's customer service because it's rare these days. Thank you!"
We responded:
"Thank you Dave, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with Sharon and the team. We look forward to serving you. Have a great week and a wonderful Easter "
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Marion Fraser

April 16, 2025

5  out of  5
rating by Marion Fraser
"Everyone in the State Farm office in Fairview park are great. They are always willing to explain things so one understands and are willing to go over as many times as necessary. Thanks to all for your patience"
We responded:
"Thank you Marion, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with Devon and the team. We look forward to serving you. Have a wonderful Easter "
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Tamer Abedrabo

April 15, 2025

5  out of  5
rating by Tamer Abedrabo
"My man is a very knowledgeable person he took care of all my need definitely staying with this Garrett c estates"
We responded:
"Thank you Tamar, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with Brandon and the team. We look forward to serving you. Take care and have a wonderful Easter weekend"
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k hlucky

April 13, 2025

1  out of  5
rating by k hlucky
"Wind and hail damage from storms to roof ,state farm says normal wear and tear on a 14 year old roof even though westlake had 80mph winds during the tornado outbreak Aug 6th 2024 do not use state farm they are infamous for denying claims,they might be ok for auto insurance but for homeowners when it comes to storm damage to a roof forget about it they are so bad there's a I HATE STATE FARM FACEBOOK PAGE,on top of that they canceled my policy because of storm claim,will be filing a formal complaint with the state of Ohio insurance board.Look to Grange ins. Instead my nieghbor had damage from same storm on Aug 6 his roof 30 years old they had new roof installed within 6 weeks."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve. We know that you are unsatisfied with State Farm, but our office never wants to generate a one-star review for our office, because of an awful claims experience. We will reach out to our claims partners on your behalf and see if there is any options. "
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Amy Onderco

March 18, 2025

5  out of  5
rating by Amy Onderco
"I love Sharon west u are like family I appreciate your help and your laughing with us"
We responded:
"Thank you Amy, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with Sharon and the team. We look forward to serving you. Have a great week. "
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Anna Langley

March 18, 2025

5  out of  5
rating by Anna Langley
"Sharon has always made me feel important to State Farm. She always cares about my needs and is super friendly! We have been customers for almost 2 decades!"
We responded:
"Thank you, Anna, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. It’s great people like you make our jobs amazing and rewarding. thank you so much for being such a loyal customer for over 20 years. Sharon is amazing we appreciate her very much"
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Mar Massey

March 17, 2025

5  out of  5
rating by Mar Massey
"I give Karen Washington 5 stars she was a great agent who went above and beyond to help me get a quote. Very sweet lady!"
We responded:
"Thank you Mar, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we can quote you anything from Auto, Home, Life and investment products. It’s customers like you make our jobs amazing and rewarding. We appreciate Karen for always trying to do what is best, thank you so much for the amazing recognition and review! "
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Tangie Kennedy

March 17, 2025

5  out of  5
rating by Tangie Kennedy
"This agency is awesome!"
We responded:
"Thank you Tangi for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. It’s great people like you make our jobs amazing and rewarding. thank you so much for indicating we are awesome! :)"
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Shane Hruby

March 17, 2025

5  out of  5
rating by Shane Hruby
"Ive had a great experience with this company and would highly recommend them to my family and friends. They took the time to hear my concerns that I had and handled them. Devon was professional and very helpful. Thank you!!"
We responded:
"Thank you so much Shane for choosing State Farm and all your insurance needs. Our office appreciates you so much and your longevity with our office here in Fairview Park. We really appreciate your sincere recommendation and we will try to always be your first and best choice for Auto, Home, Life and investment needs. Thank you for your wonderful review, we love our all our teammates and its customers like you that make this office so successful. Happy Saint Patrick’s Day"
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Megan Brotherton

March 17, 2025

5  out of  5
rating by Megan Brotherton
"I called needing car insurance immediately and your agent Devon did it faster than I even expected! Truly the most helpful person I’ve ever had the pleasure of working with. Y’all got a good one and I will be back for more because of him!"
We responded:
"Thank you so much Megan for choosing State Farm and all your insurance needs. Our office appreciates you so much and your longevity with our office here in Fairview Park. We really appreciate your sincere recommendation and we will try to always be your first and best choice for Auto, Home, Life and investment needs. Thank you for your wonderful review, we love our team, especially Devon and its customers like you that make this office so successful. Have a great week and an amazing St. Patrick’s Day 🍀"
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Stephanie Salser

February 17, 2025

5  out of  5
rating by Stephanie Salser
"Excellent customer service!"
We responded:
"Thank you Stephanie for all of your business and the wonderful review. We appreciate you being an outstanding State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for being a very loyal customer. In addition we are so blessed to have you on our great teams… Christina and I appreciate you very much, you have been a godsend to our team and family"
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McKaylen Putnam

February 17, 2025

5  out of  5
rating by McKaylen Putnam
"Amazing customer service!"
We responded:
"Thank you McKaylen for all of your business and the wonderful review. We appreciate you being an outstanding State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for being a very loyal customer. In addition we are so blessed to have you on our great teams… Christina and I appreciate you very much! Thank you again for the 5 Stars "
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Morgan Herene

February 17, 2025

5  out of  5
rating by Morgan Herene
"Garrett's office does amazing work, great customer service, lots of savings and amazing life insurance options. I would recommend them to anyone."
We responded:
"Thank you Morgan for all of your business and the wonderful review. We appreciate you being an outstanding State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for being a very loyal customer. In addition we are so blessed to have you on our great teams… Christina and Iappreciate you very much!"
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Julie Schwartz

February 17, 2025

5  out of  5
rating by Julie Schwartz
"Excellent staff and customer service 🥰"
We responded:
"Thank you Julie for all of your business and the wonderful review. We appreciate you being an outstanding State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for being a very loyal customer. In addition we are so blessed to have you on our great team… have a great week"