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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shellie Hastings

Shellie Hastings

July 18, 2026

4  out of  5
rating by Shellie Hastings
"I recently was in a situation of my homeowners insurance being cancelled after using state farm for over 40 years and never filing a claim due to 2 things that needed taken care of which I thought were only suggestions around my home. Both Vanessa and Tasha helped me by listening to me and help me get these things taken care with only 2 days left until I was going to be cancelled. So thankful for them and Garrett Estes for all their help."
We responded:
"Thank you for the great review, Shellie! It means a lot that you took the time to share your experience with my team and I here in Fairview Park. - Your State Farm Agent, Garrett Estes "
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Lola S

July 16, 2026

1  out of  5
rating by Lola S
"I’m being spam called by them. I didn’t give them my information or ask to be contacted.

UPDATE: I wrote this review 4 years ago and they are still calling me. I blocked their number but they leave voicemails. I am registered on the do not call list but apparently they just ignore that. Because of their disrespectful, predatory sales tactics, I will never use them."
We responded:
"Hi Lola S. I want to apologize for anything that our office has done to offend you and I'm personally extremely sorry that we don't have you deleted out of our system. I can't believe that you have us blocked and we still left a message. I don't even know how the office was able to do that?
Will you PLEASE help us!! I have searched our data base, and I can't find your information at all under Lola S. Would you please call or text us at the office 440.331.3111 Or even my personal cell phone 440.669.0040. So, we can locate that information that the office has, or State Farm has so this can stop.
I also want to thank you for the review even though it is not a high star rating, the review gives us feedback to help improve our office and opportunities for growth to be better. Obviously I don't want this to happen to someone else! I absolutely want to make this right and just ask that you can reach o!ut to us, so I can locate the information and stop Interfering with your life! Please reach out, I will personally make sure we take care of this. Take care!"
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Veronica Ruiz

July 15, 2026

5  out of  5
rating by Veronica Ruiz
"Jessica was absolutely wonderful to work with! She was friendly, and professional. She made the insurance process easy to help me. I truly appreciated her. If you're looking for outstanding customer service, I highly recommend working with Jessica at State Farm!"
We responded:
"Veronica, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Garrett Estes and Team "
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Chris Hoyt

June 30, 2026

5  out of  5
rating by Chris Hoyt
"Excellent service"
We responded:
"Chris, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Marlene Moses

June 25, 2026

5  out of  5
rating by Marlene Moses
"We switched several years ago from a large, impersonal insurance company with horrible customer service (think Emu) to State Farm, where an actual person answered the phone from an office not too far away from where I was inquiring about rates. They even helped me finally get a hold of the former insurance company so I could cancel that policy.
We now have both home and auto insured with State Farm. I enrolled in the drive safe and save program. A couple months ago I was notified of my rates for the next 6 month period and discovered that my rate had actually gone DOWN $10 a month. There was no big announcement - my rate just went down. I almost couldn’t believe it since nothing goes down! Anyway, in a world that is too loud, it’s nice to simply work with an insurance company that simply provides what it says it will provide - and that my safe driving habits actually benefitted me. Sharing a picture of my Subaru with almost 100,000 miles on it!"
We responded:
"Marlene, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Garrett Estes’s Team here in our Fairview Park office. "
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Michael Halligan

June 13, 2026

5  out of  5
rating by Michael Halligan
"Eric helped me insure my vehicle and made sure I got the best coverage at a very good price. Highly recommend coming here for all of your insurance needs"
We responded:
"Thank you for the 5-star review, Michael! Here on State Farm Agent Garrett Estes’s Team, we are proud to serve our community and appreciate your recognition. "
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Mark Mattson

June 9, 2026

5  out of  5
rating by Mark Mattson
"Sharon was exceptional in helping me replace existing coverage at a nice premium savings!"
We responded:
"Mark, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Garrett Estes’s Team—we are always here to help!"
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Zac Fromme

May 29, 2026

5  out of  5
rating by Zac Fromme
"Very helpful staff that helped meet all my needs."
We responded:
"Zac, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Garrett Estes’s Team—we are always here to help!"
Profile photo of Whitney Bryant

Whitney Bryant

May 29, 2026

5  out of  5
rating by Whitney Bryant
"Vanessa has been a please to work with she’s been so helpful and . I am so thankful for her. If you need insurance come here"
We responded:
"Whitney, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Garrett Estes’s Team is just a call or email away!"
Profile photo of Rosanne Martin-Shultz

Rosanne Martin-Shultz

May 28, 2026

5  out of  5
rating by Rosanne Martin-Shultz
"I have been working with Garrett's office for almost 30 years. Every time I need something done, they are always efficient, effective, and compelling. I wouldn't trust anyone else for my car, home, or life insurance."
We responded:
"Thank you, so much Rosanne, for everything you have done for us to make this business so successful! WOW 30 YEARS! :) Also, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for being an awesome customer and putting your insurance needs with Sharon and the team. We look forward to serving you. Have a great weekend"
Profile photo of Sharlyn Stetler

Sharlyn Stetler

May 16, 2026

5  out of  5
rating by Sharlyn Stetler
"Eric was wonderful and helpful in setting up my homeowners insurance. He was very friendly and professional."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Debbie Carlson

April 30, 2026

5  out of  5
rating by Debbie Carlson
"Victoria at Garrett Estes State Farm made getting my Auto and Home Insurance a breeze! The process was seamless and I'm saving so much compared to my prior insurance . The oddice as a whole is incredibly responsive whenever I need something."
We responded:
"Thank you so much for the 5-stars, Debbie! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Michelle Hernandez

Michelle Hernandez

April 30, 2026

5  out of  5
rating by Michelle Hernandez
"Great Experience, great rates. Eric is very knowledgeable and kind!"
We responded:
"Thank you for the fantastic review, Michelle! We are always here to help with your insurance needs here in Fairview Park . "
Profile photo of Tasha Drevicky

Tasha Drevicky

April 30, 2026

5  out of  5
rating by Tasha Drevicky
"Great experience! Knowledgeable staff and Great pricing!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Brandon Strauss

April 30, 2026

5  out of  5
rating by Brandon Strauss
"Friendly and knowledgeable staff, always someone to answer questions without fighting through automated robot voices"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Garrett Estes’s Team. "
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Eric Hernandez

April 25, 2026

5  out of  5
rating by Eric Hernandez
"Wonderful agency to work with and the staff is very knowledgeable. Easy to work with!"
We responded:
"Thanks so much for the amazing review, Eric! We really appreciate your support here in Fairview Park . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of dawn Dapollo

dawn Dapollo

April 24, 2026

5  out of  5
rating by dawn Dapollo
"Eric and the team at this insurance agency is incredible! Their attention to detail and knowledge in what I needed was fantastic. I was treated with such kindness and respect. I will recommend this agency to everyone. Customer service is outstanding!"
We responded:
"Thank you, so much Dawn, for everything you have done for us to make this business so successful! Also, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for being an awesome customer and putting your insurance needs with Jessica and the team. We look forward to serving you. Have a great weekend"
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Christine Frantz

March 27, 2026

5  out of  5
rating by Christine Frantz
"Great rates for full coverage auto insurance and renters. Very personable guy, was a real pleasure talking to him. Made the experience of getting coverage very easy and low stress."
We responded:
"Thank you, so much Christine, for everything you have done for us to make this business so successful! Also, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for being an awesome customer and putting your insurance needs with Sharon West and the team. We look forward to serving you. Have a great weekend and please tell you mother and father Hello and thank you also! "
Profile photo of Devin Kuhl

Devin Kuhl

March 24, 2026

5  out of  5
rating by Devin Kuhl
"The experience I had with Vanessa was seamless! She took care of my needs promptly and efficiently."
We responded:
"Devin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Garrett Estes’s Team—we are always here to help!"
Profile photo of Olivia Colo

Olivia Colo

March 24, 2026

5  out of  5
rating by Olivia Colo
"Brandon was very helpful and made the appointment easy. He helped answer all my questions!"
We responded:
"Thank you for the fantastic review, Olivia! We are always here to help with your insurance needs here in Fairview Park . "
Profile photo of Em Elliott

Em Elliott

March 24, 2026

5  out of  5
rating by Em Elliott
"Brandon is the best. Drive 45 mins out of my way just to speak to him and have him problem solve for me."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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emma t

March 23, 2026

5  out of  5
rating by emma t
"Brandon S. was really great to work with. He helped explain everything to me so I was completely informed. He answered all my questions and made the appointment super easy. I highly recommend him!"
We responded:
"Thank you for the fantastic review, emma! We are always here to help with your insurance needs here in Fairview Park . "
Profile photo of Gary Spolar

Gary Spolar

March 5, 2026

5  out of  5
rating by Gary Spolar
"Great rates, the backing of State Farm (awesome with claims), and a super friendly guy. Has helped me so much over the years. I've been with him for 3 decades. I insure all of my work and personal vehicles with Garrett, my home, business building, business liability, and my motorcycle. 🌟🌟🌟🌟🌟 for sure.

I shopped rates recently just to compare, and was told my rates are super competitive, and Garrett and his team are always there for me."
We responded:
"Thank you, so much Gary!!! This was an amazing review! Thank you for everything you have done for us to make this business so successful! Also, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for being an awesome customer and putting your insurance needs with Sharon and the team. We look forward to serving you. Have a great weekend!"
Profile photo of Erica Hernandez

Erica Hernandez

March 2, 2026

5  out of  5
rating by Erica Hernandez
"Eric was easy to work with on my life insurance policy!"
We responded:
"Erica, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Garrett Estes’s Team!"
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josh hernandez

March 2, 2026

5  out of  5
rating by josh hernandez
"Eric was easy and simple to work with. Had a smooth process with him."
We responded:
"We are grateful for your 5-star review, josh! Thanks for taking a moment to share your positive rating of State Farm Agent Garrett Estes’s Team here in Fairview Park . "